Vital Call Center Link Home

VCCLink as a company:

Run by executives with minimum 5 year call center experience

Global practices: English as primary language

Implements quality management systems

FOR CALL CENTERS WE PROVIDE:

Quality Manpower

Call center agent training

Cost efficient recruiting system

Hiring rate above industry average

Pre-selected candidates ready for international calling

FOR JOBSEEKERS/CALL CENTER AGENTS

Executive and agent search

Call center outbound and inbound training

Coaching sessions: acing the interview

Call center and program match

Career management

Free consultations, by appointment

FOR OUTSOURCING COMPANIES

Call center qualification and identification

Outsourced program management

Agent, supervisor, manager selection - outbound program maintenance

Program training

Client services

Quality control and program monitoring

American Culture, management and approach in sales and customer service interlock with Filipino best practice in telemarketing, sales and customer service. Training solutions customized for project requirement in entry level positions, supervisory management.