Welcome to Vital Call Center Link

VCCLink as a company:

  • Run by executives with minimum 5 year call center experience
  • Global practices: English as primary language
  • Implements quality management systems


  • FOR CALL CENTERS WE PROVIDE:
  • Quality Manpower
  • Call center agent training
  • Cost efficient recruiting system
  • Hiring rate above industry average
  • Pre-selected candidates ready for international calling


  • FOR JOBSEEKERS/CALL CENTER AGENTS
  • Executive and agent search
  • Call center outbound and inbound training
  • Coaching sessions: acing the interview
  • Call center and program match
  • Career management
  • Free consultations, by appointment


  • FOR OUTSOURCING COMPANIES
  • Call center qualification and identification
  • Outsourced program management
  • Agent, supervisor, manager selection - outbound program maintenance
  • Program training
  • Client services
  • Quality control and program monitoring
  • American Culture, management and approach in sales and customer service interlock with Filipino best practice in telemarketing, sales and customer service. Training solutions customized for project requirement in entry level positions, supervisory management.